Current Vacancies
Gorringe’s is recruiting a Front of House Manager to join our friendly team at our auction house in Lewes
Job Title: Front of House Manager
Location: Lewes, East Sussex
Working Pattern: Permanent; Part-time (Monday–Saturday, days and hours flexible); on site
About Gorringe’s
Gorringe’s is a leading auction house based in Lewes, East Sussex, with a long-standing reputation for expertise, integrity and service. Established in 1929, we specialise in fine art, antiques, jewellery, silver, Asian art, furniture and design. We conduct regular auctions and valuations from our historic Lewes saleroom and our Tunbridge Wells office, reaching clients locally, nationally and internationally.
The Role
We are looking for a polished, professional and highly organised Front of House Manager to oversee the day-to-day operation of our reception area and lead our small front-of-house team. This is a customer-facing role at the heart of our business, requiring a confident, friendly presence and an ability to juggle multiple tasks in a fast-paced environment. This is a full-time position, based in our Lewes sale room five days a week. The role will report to the Head of Operations.
Key Responsibilities
• Ensure the smooth running and professional presentation of the front of house/reception area
• Act as the first point of contact for clients and visitors to the saleroom, delivering a warm, courteous and helpful welcome
• Supervise and support other front of house staff, ensuring consistent service and cover
• Handle all incoming calls and customer emails, responding efficiently or directing to the appropriate specialist
• Assist with client services including helping with collection of purchased goods and managing items brought in for valuation
• Provide administrative support to other departments, including entering receipts into our internal system
• Maintain high standards of organisation and cleanliness in client-facing areas
• Work closely with our valuation and cataloguing teams to support daily operations
What We’re Looking For
• Proven experience (over 3 – 5 years) in a customer-facing role is essential
• Background in luxury retail, hospitality, or client services is highly desirable
• Warm, confident, and professional manner, both in person and over the phone
• Excellent organisational skills and attention to detail
• Strong written and verbal communication skills
• A flexible, proactive, and collaborative approach to work
• Comfortable working with computers and databases (training provided)
• An interest in art, antiques, or auctions is a plus, but not essential
What We Offer
• Competitive salary based on experience
• Flexible working pattern
• A varied and rewarding role at one of the UK’s most respected regional auction houses
• Opportunity to shape the future of the front of house team and contribute to a growing business
• Supportive, friendly and knowledgeable team environment
How To Apply
To apply, please send your CV and a short covering email outlining your relevant experience and why you are interested in the role to Oliver Searle, oliver@gorringes.co.uk
