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Response to our customer survey

Thank you to the many clients who took the time to fill out our customer survey form. Apologies to those who had it crash halfway through – this was entirely in the hands of the major UK online survey company who hosted it and out of our control. We received over 1,800 responses and the comments section made for interesting reading. There were too many comments to reply to individually but the document below summarises the main points and hopefully those that passed comment will know that their voice has been heard.